Confused, will I still be getting the infinity war box?

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TehHappyNarwhal
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Confused, will I still be getting the infinity war box?

Postby TehHappyNarwhal » Tue Feb 27, 2018 6:43 pm

I am a founder and auto renew is still on my account until 4/5/18, will I still receive the Iw box or do I have to buy it?

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HowardTheDuck
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Re: Confused, will I still be getting the infinity war box?

Postby HowardTheDuck » Tue Feb 27, 2018 6:45 pm

If you have the yearly sub, you get the box automatically. If not, you need to order it.
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TehHappyNarwhal
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Re: Confused, will I still be getting the infinity war box?

Postby TehHappyNarwhal » Tue Feb 27, 2018 6:50 pm

I am indeed a yearly sub and have being since the first box but with them ending the whole line I was confused as too why I still had auto renew on lol glad to know I don't have to buy the box

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jkcohen626
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Re: Confused, will I still be getting the infinity war box?

Postby jkcohen626 » Tue Feb 27, 2018 9:34 pm

If you are a founder or started your sub in April 2016 or 2017, meaning your sub expired in February, my understanding was that you actualey HAVE TO BUY the box. If your sub started anytime that it isn't April, you will get the box and a payout.

HOWEVER, this is really a question for support@funko.com, not different Funatics who all had different understandings. I would shoot them an email before making up your mind about whose interpretation you are going to follow.
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Tbguy
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Re: Confused, will I still be getting the infinity war box?

Postby Tbguy » Thu Mar 01, 2018 3:21 pm

Glad I am not the only one with this concern. I just bought a box to be safe.
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Hopesdenial
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Re: Confused, will I still be getting the infinity war box?

Postby Hopesdenial » Fri Mar 02, 2018 6:30 pm

Dang just looked over the email and I need to purchase one :/
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Adrenya
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Re: Confused, will I still be getting the infinity war box?

Postby Adrenya » Mon Mar 05, 2018 4:26 am

I double checked my email and I thought I wouldn't have to buy it.

Box Availability

The inventory of the Marvel Collector Corps Avengers: Infinity War collectible box, offered by Funko, will be limited. Existing Annual Subscribers will be guaranteed a box, with the balance of inventory offered to all Account Holders. See steps above to secure a box.

Your Action Items

If you have reached your annual renewal date and are being moved to an account holder, if you're interested in the Avengers: Infinity War box, you will need to log in to your account to purchase. Quantities will be limited.


I noticed I didn't have a charge for it yet so I'd checked it earlier. I guess getting a second just in case won't hurt.
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marromero
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Re: Confused, will I still be getting the infinity war box?

Postby marromero » Sun Apr 01, 2018 7:30 pm

Yeah I ordered one just in case they were not going to ship me a box. :(

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Thrillofthehunt
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Re: Confused, will I still be getting the infinity war box?

Postby Thrillofthehunt » Sun Apr 01, 2018 11:18 pm

Recommend to contact funko directly, the info they posted publicly can be read multiple ways. Best to get clarification from the source
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vrom
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Re: Confused, will I still be getting the infinity war box?

Postby vrom » Sun Apr 01, 2018 11:35 pm

Thrillofthehunt wrote:Recommend to contact funko directly, the info they posted publicly can be read multiple ways. Best to get clarification from the source


I agree it is better to contact them and have them clarify for you.


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