Please Note: New User Registrations and username/email address changes will be on hold from May 29th, 2024 through June 3rd, 2024

Crushed box from amazon

We're not talking about soda, folks. This forum is dedicated to Funko's stylish Pop! series of vinyl figures, with or without springs.
Forum rules
This section is for general Pop discussion, not showing off your recent acquisitions. Please use the Dance Hall for collection addition pictures.

Please post Funko subscription box and item discussions in the Powered By Funko section.
Post Reply
dmartin
Posts: 552
Joined: Wed Apr 10, 2013 10:34 pm

Crushed box from amazon

Postby dmartin » Thu Jun 13, 2013 6:54 pm

Just received a pop I ordered from them and the box was crushed..is there any recourse for this?
David
Top
User avatar
unoudid
Spirit Award
Spirit Award
Posts: 2396
Joined: Mon Feb 11, 2013 3:22 pm
Location: CT
Contact:
Contact unoudid

Re: Crushed box from amazon

Postby unoudid » Thu Jun 13, 2013 6:55 pm

Call customer service and tell them. They have top notch service and should fix you up. Make sure to take some photos too.
-Ross

Looking for Destiny & Pixar Protos
Top
edorice
Hall of Fame Class of 2015
Hall of Fame Class of 2015
Posts: 7104
Joined: Tue Jan 24, 2012 3:54 pm

Re: Crushed box from amazon

Postby edorice » Thu Jun 13, 2013 6:55 pm

Um, contact customer service.
Top
dmartin
Posts: 552
Joined: Wed Apr 10, 2013 10:34 pm

Re: Crushed box from amazon

Postby dmartin » Thu Jun 13, 2013 6:56 pm

I just wanted to make sure I wasn't wasting my time contacting them
David
Top
User avatar
HobieWanKenobi
Hall of Fame Class of 2017
Hall of Fame Class of 2017
Posts: 1868
Joined: Sat Mar 17, 2012 2:07 pm
Location: Oahu, HI

Re: Crushed box from amazon

Postby HobieWanKenobi » Thu Jun 13, 2013 6:57 pm

Pretty sure there's a "Return this order" button, or something like that, in your history. They'll ask you a few questions and let you print out your return label.

At least that's how it has worked for me in the past.
Top
dmartin
Posts: 552
Joined: Wed Apr 10, 2013 10:34 pm

Re: Crushed box from amazon

Postby dmartin » Thu Jun 13, 2013 7:02 pm

Anyone know the customer service number
David
Top
edorice
Hall of Fame Class of 2015
Hall of Fame Class of 2015
Posts: 7104
Joined: Tue Jan 24, 2012 3:54 pm

Re: Crushed box from amazon

Postby edorice » Thu Jun 13, 2013 7:34 pm

http://lmgtfy.com/?q=amazon+customer+service
Top
User avatar
meangene
HoF 2020 & CotM
HoF 2020 & CotM
Posts: 874
Joined: Thu Jun 06, 2013 9:07 pm
Location: Orlando
Contact:
Contact meangene

Re: Crushed box from amazon

Postby meangene » Thu Jun 13, 2013 7:46 pm

They're super easy to deal with. I just did an online chat and they were able to take care of everything.
Gene

___________________________________________
Instagram meangene924
Top
dmartin
Posts: 552
Joined: Wed Apr 10, 2013 10:34 pm

Re: Crushed box from amazon

Postby dmartin » Thu Jun 13, 2013 7:47 pm

Yeah they sent me a new one overnight and said keep the damaged one..
David
Top
Post Reply

Return to “Pop!”

Who is online

Users browsing this forum: jwrivera27, PopPChulo