RDK and krinkle (and anyone else in the same boat)...
I think I might know what is going on. The same thing happened to me, my wife managed to get through (I love that woman!) and place the order, but it doesn't show up. She paid by PayPal, is that the case with you guys, by any chance?
Here is how I was able to find my order: I got the order number from the confirmation email that PayPal sent to my wife. It will appear as the "Item Number" in the PayPal email. Go to your account history at FBR and visit any previous order. The URL will look something like this:
https://www.fueledbyramen.com/store/acc ... ?order_id=12345&osCsid=45e3688b0c1234de7abcde93c476d895
While you are signed in and visiting a previous order, change the
"12345" portion of that URL (
not the URL I provided as an example above, but the URL in the address field of your browser window) to the order number from your PayPal confirmation. It should show you your order. In my case, it indicates that they are awaiting confirmation from PayPal (it says "Paypal Processing" after the order number).
There is another quirk... the product list appears as follows:
Products
1 x MVSR Monkey Assassin Toy (Glow) $25.00
1 x $25.00
1 x MVSR Science Guy Toy (Glow) $25.00
I sure as Hell hope that the non-specified product is the Robot Gorilla, does anyone else see anything similar in their order?