treswright wrote:wenhol8710 wrote:Anyone else's mini broken when they opened it? Emailed Funko already but with the box being sold out I don't have much hope for a replacement.
It's definitely worth a try, I received a Peter Perfect that was completely missing a front wheel! I emailed them a pic of it full expecting to get a refund and nothing more since they were super limited and sold out in minutes, but to my surprise they sent me a replacement!
Their custom service is great. I had a sold out Funko-shop item go MIA on delivery. Post office said it was delivered but nothing in my mailbox. I contacted Funko, assuming I'd get a refund since it was a sell-out but they got me a replacement.
Most companies keep a small quantity of product on-hand for damages/replacements, so you might get lucky!