Refund Policy

[bluesnote]

I have 3 damaged items - 2 boxes and 1 plastic insert (where it's rattling around in the box). When I've contacted them, they have offered to help me each time. But either the production or shipping process definitely needs work.

But lost in transit?? That would be awful.

Did you purchase NFTs because I'm pretty sure there's no refund on those. Did you pull a card that you could sell off at least?

I am not talking about me in general. I’ve just seen lots of negative talk in regard to some folks losing their redeemables in transit or getting really damaged and Droppp does nothing. I am more curious to see if anyone has had similar experience?

Wow, I'm surprised they were even able to offer you something. But yea, lost in transit just stinks all together

[El_PANDA]

I have so many redemptions on the way too

This is scary.

Hope you had success and they got better with the shipping/packaging

[FFNATIC]

Whole refund $ needs to be reexamined thats 100% for sure!

YES!

[FuegoGlorious]

uhh why would they offer refunds on this. Thats like a refund on a mystery box

[obudu]

uhh why would they offer refunds on this. Thats like a refund on a mystery box

Most awful thing is, they refund in the form of droppp CREDIT and it was only $30 credit.
That’s what I heard from a guy who received damaged Batman Grail.