Postby Shertle » Sat Aug 11, 2018 2:16 pm
Email to Target
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This is the second time I’m complaining about the same issue, and two different stores, in the matter of 3 days.
I’ve been coming to the Monroe, NY target for 3 straight days because Brickseek have shown these products to be in stock. The last 3 days, employees were unable to find the box of 28 pops. Today they found them. I got to the store around 12:15 and waited in electronics for 45 minutes before an employee even approached me to see if I needed help. The “need help?” button is broken, and every other employee nearby told me that I had to wait for an electronics employee. When the employee came back, I asked for the POP ad icons and he said they were sold out except for 1 that was hidden under a few boxes behind the counter. I told him that these products still say they’re in stock and that if these items are scanned for purchase, if they were actually sold out, brickseek would update immediately by saying “out of stock”. I know this because I have checked on many occasions and the immediate changed occurred every other time.
As I said earlier, this is the 2nd complaint this week for the same product and issue with employees hiding them and buying them for themselves when they’re off the clock. Tuesday morning I went to the Fairfield, NJ Target after speaking to an employee the night before and being told they would be put out at store opening.
The Fairfield Target is an hour drive from my house, and I arrived at the Target at 7 am and was 5th in line. There are 28 pops (7 of each character) in 2 displays, in the same box. There were 7 of the Noids, Sugar Bear, Bazooka Joe, but only 4 Captain Crunch funko POPs. As I said before, I was 5th in line, suffice to say, I didn’t get one, and I was not pleased after dedicating 2.5 hours out of my day to find my most desired Funko POP was unavailable due to 3 of the stocked items gone “missing”. Where could those 3 have gone? Well, target employees have the reputation of hiding the valuable funko pops, and buying them when they’re off the clock. That to me is taking an unfair advantage and is against company policy. This issue is growing very tiresome. These employees have every opportunity to wait in line with the paying customers, and yet they take advantage of being able to simply open these boxes, hide them away from customers and purchase them for themselves, sometimes to sell them on 3rd party sites for 5-10x the original cost.
Attached I have pictures proving the available stock, and time stamped along with my receipt with the timestamped
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Now to wait for their generic bs response