So - Dwight with Princess Unicorn Update - although, the TL;DR version is basically "no real update."
I sent a direct email to Funko last week. In it, beyond just outlined the overall crappy way they've handled this whole situation, I directly quoted a tweet wherein they canceled the re-launch because of work on stopping bots. I explained why I felt their wording was impossibly vague, and asked for a clear yes or no answer as to whether or not they really *will* still be re-launching Dwight with Princess Unicorn.
I assumed they'd not respond. Today, to my surprise, they did. <Form letter copy/paste activate>
Thank you for reaching out! We truly apologize for the frustrating experience you had while attempting to purchase on our site today. Our digital team has identified issues with the hosting platform and had taken down the website to mitigate glitches that customers were experiencing.
Providing our fans with a delightful and seamless shopping experience is our commitment. When we fail to deliver on this promise, we let you down and are deeply sorry for doing so.
Our plan to re-release the figure will occur only when we can ensure you a first-class shopping experience on Funko.com.
Make sure to follow us on social media @OriginalFunko or subscribe to our newsletter for updates about the new launch date.
Thank you for your patience and for being a part of the Funko Family.
So, it sounds
more like confirmation than what they tweeted out a week or more ago - but it's still very non-committal. One could argue "well, we never fixed the bot issue so we couldn't release it."
At this point I feel like they're just really bad at communication, and this is, perhaps, the closest we're going to get to actual black and white confirmation in writing that the re-launch has not be canceled, and ample stock still exists. But the very valid observation of "why have you had no trouble releasing all your Back to the Future figures, but yet you can't release Dwight" certain lingers in the air.
I sent them a reply asking for clear answers to the following questions:
1. Are there more Dwight with Princess Unicorn figures? Yes or no?
2. Will they be released? Yes or no?
3. If yes – will that release be announced, or will we just have to be in the right place at the right time?
I also made it clear that at this point, my bigger concern is that if we're going to be forced to reward a scumbag flipper, it would be better to know that sooner rather than later, because prices will only keep going up if, somehow, that really was
it. Should I receive any better clarification, I'll certainly report back. But, given how long the first response too, I'd imagine there's just as good of a chance of them putting the figure up for sale (assuming they have stock to sell) before they ever get another email back to me.
What a frustrating situation, for absolutely no good reason.